Your agent's here to help

Your personal agent may have already given you their telephone number. If they have, you can call them and they'll be happy to come to your home and discuss your ongoing financial needs.

Get in touch with your local branch

If you have any queries relating to your loan or repayments, you're welcome to contact the friendly team at your local Shopacheck branch.

Our service pledge

At Shopacheck we always try to help you in any way we can. If you're ever unhappy with the service you receive, for any reason, please let us know.

• First of all, speak to your agent
• If they are unable to help in any way, please contact your nearest branch
• If you want to take the issue further, please write to our Customer Services Team
• Shopacheck Financial Services
  Customer Services Team
  38 Springfield Way
  Anlaby
  Hull
  HU10 6RY
• They will see that a Senior Manager deals with your complaint straight away